This is interesting. Dell got smacked with a lawsuit by the State of New York saying it misled customers with their 24/7 help line claims and tricky claims about no interest.
"You can have aggressive marketing, and if you go too far it's consumer fraud," Cuomo said Tuesday. "In our opinion they went too far, and this is consumer fraud. They offered a product, a service that they didn't deliver."
Ouch. As someone who has been bitten by Dell customer service hell, I'm glad to see the spotlight shining bright. Fascinating that Dell's stock rose after the news.
